Samsung Phone Advertised as Water Resistant Is Actually Not Waterproof

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Samsung Phone Advertised as Water Resistant Is Actually Not Waterproof

Samsung Phone Advertised as Water Resistant Is Actually Not Waterproof

Some of Samsung smartphones are advertised as water resistant. They are said to be the best choices for snorkelers. Many users have attested that they could stand up to water better than the latest iPhones.

However, when Consumer Reports tested it, it turned out that a Samsung phone model is not actually waterproof. But the problem is only limited to the Galaxy S7 Active. It is a rugged model available in the US through AT&T. The S7 and S7 Edge models have passed the water-resistant tests.

Consumer Reports found:

“Consumer Reports technicians placed a Galaxy S7 Active in a water tank pressurized to 2.12 pounds-per-square-inch, the equivalent of just under five feet of water, and set a timer for 30 minutes. When we removed the phone, the screen was obscured by green lines, and tiny bubbles were visible in the lenses of the front- and rear-facing cameras. The touchscreen wasn’t responsive.”

After the test:

“For a couple of days following the test, the screens of both phones would light up when the phones were plugged in, though the displays could not be read. The phones never returned to functionality.”

The director of electronics testing at Consumer Reports, Maria Rerecich, was surprised that the Samsung Active failed the test. She added that all Samsung’s claims are mostly fairly good.

Samsung did receive few complaints. It put the phone through strict quality assurance and testing. However, it admitted that a defective device is not waterproof as it should be. The company is getting in touch with Consumer Reports to find out more about how it conducted the tests.

According to Samsung, all S7 phones are designed to withstand up to five feet of water for half an hour. However, when it was tested by Consumer Reports, the screen of Active flashed green and did not respond to touch.

Consumer Reports said that it is most likely that the problems only affected some S7 Active units. The again, the non-profit organization bought two, and they all failed. Furthermore, the units were purchased online.

Samsung’s waterproof phones can be submerged in water. This means that they could survive if they are down the loo. They also wouldn’t break if you try to pour a drink over them. However, you might not want to take them swimming.

The water-resistant feature could be a lifesaver for those clumsy owners who may have, unfortunately, dropped their Samsung phone in the bathroom.

Apart from being waterproof, Samsung’s Active is also said to withstand if it is dropped up to five feet on a flat surface. However, Consumer Reports wasn’t able to test such claim.

“The Active is one of three versions of the Samsung Galaxy S7, and it was the only one to fail our water-immersion test. The standard Samsung Galaxy S7 and S7 Edge claim the same level of water-resistance, and both of those models passed. Those two phones currently top our smartphone Ratings, with Excellent scores for their displays, battery life, cameras, and other attributes.”

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Author: Jane Danes

Jane has a lifelong passion for writing. As a blogger, she loves writing breaking technology news and top headlines about gadgets, content marketing and online entrepreneurship and all things about social media. She also has a slight addiction to pizza and coffee.

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