Twitter wants everyone who cares to listen to know that its recent efforts at curbing and putting a stop to harassment on its platform are yielding the right results. The company cited internal data to back its claim, and wants the world to know that its battle to end constant abuse on its network has not gone unrewarded.
While Twitter is proud of its achievement so far, the company is not shying away from the fact that it still has a lot of work to do to make its platform a safe place for all. Ed Ho, Twitter’s General Manager, Consumer Product and Engineering said the company will continue to do more to address all issues related to harassment:
“We promised to do more with our technology. We’re now taking action on 10x the number of abusive accounts every day compared to the same time last year. We also now limit account functionality or place suspensions on thousands more abusive accounts each day.”
One of the biggest challenges being faced by Twitter in its effort at curbing harassment on its network is that which has to do with repeat offenders. However, the company in a blog post on Friday said its new system has been able to remove such accounts in the last couple of months:
“There are repeat offenders who create new accounts after being suspended for violations. Our new systems, in the last four months alone, have removed twice the number of these types of accounts. Beyond the technology, our teams are continuing to review content daily and improve how we enforce our policies.”
Abuse is Twitter’s biggest problem aside attracting new accounts to its platform. The company over the years, has been able to introduce various measures to deal with the problem. For instance, several terrorist-related accounts have either been suspended or banned in the last few years to inspire confidence in people who use the microblogging platform.
Last February, Twitter again rolled out new measures to ban users from creating new accounts and a new “safe search” feature. The changes, according to the microblogging company, will be focused on “abuse and harassment.”
In addition, the microblogging platform also introduced a “safe search” feature that will get rid of potentially sensitive content and tweets from blocked and muted accounts from search results. While the tweets will be available on the microblogging website when people search for them, they will not appear in general search results.
Going forward, not every reply will be visible as the company said only the relevant tweets will be visible for you to see.
Harassment remains the biggest problem facing Twitter, and despite past efforts at dealing with it, nothing much has been achieved by the microblogging platform.
Hopefully, we can all look back someday and give kudos to Twitter for ridding its platform of constant abuse and trolls.
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