Slack creates new communication channel for large organizations

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Credit: https://slackhq.com/managing-slack-at-scale-announcement-channels-and-new-admin-apis

Admins in larger organizations now have a new set of tools to make communication easier. The new tools will also make it easier for admins to manage Slack in larger settings. The announcement is coming only a couple of days after Slack announced some new security updates for the app.

The addition of an Announcement channel by Slack will make it easier for organizations to send messages. The new tool will be used to communicate about administrative matters such as changes in Human Resources policies and many other updates. As a matter of fact, admins will be able to use the Announcement channel to limit who can send messages, and who can respond. As a result, all channels will be free from chatter—it is the most efficient way to keep channels clean.

Slack admins have always been tasked with making sure that employees unlock their potentials through the channel app. Their tasks, however, become even more difficult when they have to do this in a large organization. Things can be a bit complex in these [large] organizations—and that is why Announcement comes with the capacity to effectively manage things.

Credit: https://slackhq.com/managing-slack-at-scale-announcement-channels-and-new-admin-apis

At large organizations these tasks can get complex, quickly. Routine workflows that take just a few clicks—such as creating a new workspace or granting guest access—become repetitive and time-consuming. Meanwhile, when channels include thousands of employees, it’s difficult to separate the signal from the noise,” Slack stated in a blog post.

Alongside Announcement, Slack also launched new APIs for creating template workplace. This will come in very handy in places where users have to create new spaces often and often. The new APIs will no doubt add the most needed automation to the process of setting up spaces especially in larger organizations.

What is new about this is the API and the ability to automate the creation and management of these connectors [programmatically with code],” Illan Frank, director of product for enterprise at Slack per TechCrunch.

In a nutshell, the new APIs will allow admins to do the following:

  • Create new workspaces and assign a name, domain and description
  • Centrally manage and automate app approval requests across all workspaces in an organization
  • Assign members to workspaces and delegate admin permissions without joining each individual workspace
  • Invite new guest accounts to specific channels (including private ones), set a guest expiration date and customize a welcome message
  • Automatically trigger the events above based on information collected via web forms

Finally, Slack has announced that admins will soon be able to define criteria that can be used to automate app approvals and rejections across all workspaces in an Enterprise Grid organization. That of course, is not happening now, but it will be an interesting update to look out for.


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Author: Ola Ric

Ola Ric is a professional tech writer. He has written and provided tons of published articles for professionals and private individuals. He is also a social commentator and analyst, with relevant experience in the use of social media services.

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