Do you still have your Galaxy Note 7 and ignored the recall? If you do, then you only have a few more days left to enjoy it. Samsung confirmed officially that it would shut down all Galaxy Note 7 units that run on the main networks. It will happen through an update that will come out on December 19.
In the US, 93 percent of Galaxy Note 7 owners have already returned their units. It means that only 7 per cent will be affected by this update. Samsung is indeed taking the recall with a drastic step.
“Consumer safety remains our highest priority and we’ve had overwhelming participation in the U.S. Note7 Refund and Exchange Program so far, with more than 93 percent of all recalled Galaxy Note7 devices returned. To further increase participation, a software update will be released starting on December 19th that will prevent U.S. Galaxy Note7 devices from charging and will eliminate their ability to work as mobile devices. If you have not yet returned your device, you should immediately power it down and contact your carrier to obtain a refund or exchange.” – Samsung
With this statement, you should seek a replacement for your device soon; else your unit would be deemed useless.
The company has already taken every possible step to encourage its users to replace their device. For example, a pop-up message will appear every time the phone’s screen is powered on. Furthermore, it issued an update that would limit the unit’s ability to charge more than 60 percent.
Introduced in the summer, Galaxy Note 7 went from being a hero to a zero. The unit received mostly positive reviews. For most tech websites, they referred the unit as stunning with a comfortable design. They also praised the fresh user interface of the model.
Unfortunately, Galaxy Note 7’s rave reviews did not last long as its grave battery issue emerged causing the unit to overheat. In some extreme cases, it could explode.
More than 90 reports were received in the US regarding overheating of the said unit. The reports include 26 victims of burns, and 55 of them experienced property damage, like fires in a garage or cars. Because of these reports, the US Consumer Product Safety Commission issued a recall notice to a million of US-based owners. Samsung also began releasing new Galaxy Note 7 units with new batteries. Unfortunately, some of these new batteries turned out to have more serious issues.
In October, the company decided to end its sales of Galaxy Note 7. It issued a recall in mid-September after discovering that most of its units were catching fire. In mid-October, it issued another recall after it learned that Galaxy Note 7 was prone to overheating.
Remotely disabling Galaxy Note 7 seems the company’s last attempt to recover the remaining devices. It also aims to remove whatever risk the unit still pose to consumers.
“The expanded recall applies to all Galaxy Note7 devices – including the original and replacement. Because your safety is important to us, if you are currently using a Galaxy Note7, please power down immediately and participate in our U.S. Note7 Refund and Exchange Program.” – Samsung