A software bug has hit the world’s largest mobile phone maker Nokia’s new Lumia 900 smartphone, reports users in the US who said they suffer occasional data connection loss.
BBC said Nokia, now struggling mightily to recover its market supremacy over giant rivals Apple and Google, immediately announced that a fix for the issue, which involved the device’s memory circuits, would be issued as early as April 16.
Nokia stated that customers may immediately trade in their devices with the Lumia 900 models that will already be running the software fix.
It also offered affected customers $100 in call credits.
Observers watching the three-cornered Apple-Google-Nokia mobile phone market melee commented that the Lumia 900 bug is cause for substantial worry for Nokia, which had invested hugely on marketing the new handset.
Lumia 900 hit the market last Sunday and early reports said response was generally favorable until the glitch emerged early this week. The Lumia 900 had been touted as Nokia’s response to the hot-selling Apple iPhones and iPads and Google’s Android OS-run models.
Explaining the data connectivity issue, Nokia in its blog this morning said the problem is purely in the phone software and not related to the hardware or the network itself.
There was praise, however, from at least one online tech observer that said it was impressed by Nokia’s forthright, aggressive and clearly costly response to its product’s software problem.
The Finnish cellphone-maker, still considered the world’s biggest handset manufacturer, has been struggling financially over the past year, predicting probable first and second quarter losses this year.
Source: BBC News