The new iPhone 5 terminal from Apple has some faults, users claiming problems with the camera, aluminum casing and wireless signal strength, but not even the software component, iOS 6, is free from criticism.
As I expressed my opinion a few days ago, the iOS 6 operating system could be considered a good update, but unimportant enough to deserve a major increment for the version number. This, in conjunction with the criticized maps whose quality is questionable, for the first time led to loss of user satisfaction.
“We have always seen an increase in device satisfaction as consumer upgrade their mobile operating system from one version to another,” On Device CEO Alistair Hill explained in an emailed statement, adding that that’s also traditionally been the case among Android OS versions. The company notes that especially compared to the jump between iOS 4 and iOS 5, which shows strong improvements, the drop from iOS 5 to iOS 6 seems especially unusual.
According to the study done by the On Device company, on a sample of 16,000 iPhone users, user satisfaction rate underwent a slight decline from the previous version received. The decrease is very small, from 7.75 to 7.65 points, but it is the first decline of this kind since the launch of the first version of this operating system. This is still higher than the satisfaction rate reached by the version 4.0, but Apple maybe should think twice before introducing new options with a spoon from 12 to 12 months.