Instagram wants its platform to be free from bullies and users, and has been doing a lot in the last few years to ensure it succeeds. In doing this, however, the company uses different methods including machine learning to identify those content or posts that threaten healthy conversation among users. This has led to several bans and suspensions—but what about those times when certain posts were taken down unjustly? Everyone should have the right to appeal any takedown they feel is undeserved—and that is why Instagram will start allowing users to appeal any take down they feel is unjustified.
A new interface is now being rolled out that will let users “get a second opinion on the post,” Instagram’s head of policy Karina Newton said per TechCrunch. Going forward, a separate Facebook moderator will review the post, and have it restored if it was removed wrongly in the first place. Affected users, will however, be informed whether or not the outcome of the review was favorable.
In other Instagram news, the social media giant is moving ahead with plans to make its platform accessible to buyers and sellers. On Thursday, Instagram launched a new @shop account for all those who love shopping.
@shop according to Instagram, is being added to celebrate small businesses and creators behind them. The new shopping account will enable shoppers access different categories of shopping including fashion, beauty, home décor, and more.
Shoppers will be able to shop from the aforementioned categories across the world. To make shopping easy for everyone, tags will be used, which can be tapped to dive in. You can start by following @shop to discover and shop from aforementioned categories around the world.
Only a couple of months ago, Instagram announced a new payment feature called Checkout. this feature allows you to admire a product you love, and pay for it without visiting the brand’s website. All your shopping can now be done within the app without necessarily being redirected to the web page of the seller/brand.
“Checkout on Instagram” button will pop up on the product page when you tap to view a product from a brand’s shopping post. Tap the button to select from various options available, then proceed to payment without exiting the Instagram app. Information that will be required to complete the process include, your name, email, billing information and shipping address—but this will only be the first time when you check out.
Many social media network are working or have already launched features that allow their users to shop online via their platforms. Pinterest in particular has done a lot of work in that regard—and it would seem that is the direction everyone is heading too.