Almost a fortnight after Google enabled a messaging feature that allows users to send messages to businesses within the app, the tech company has once again rolled out another tool. The new feature will allow users discover places recommended by other users—Maps now supports hashtags in reviews.
The feature was quietly added by Google as there was no announcement to that effect. Users can add up to five hashtags per review, and have them placed at the end of the review so users won’t find it difficult to read.
Google confirmed to TechCrunch that the feature actually rolled out to a global audience a little over a week ago on Android devices. If you are a member of Google Maps Local Guides, then this piece of information won’t come to you as new. Guides have been informed that they can go back and add hashtags to their old reviews, including adding them to new ones.
While Google is yet to make any official announcement as to when the hashtag feature will be available to iOS and web users, Android users can start using the tool. All they need to do is to tap the blue link when they see one listed in a review. This will take them to a list of other nearby places with the same tag.
Just last month Google added a follow button that lets you follow businesses within the app. To follow a business on Google Maps, simply tap ‘Follow’ and you will start receiving news, details about offers and events, and many more in the app’s ‘For You’ tab. The idea behind this according to Google, is so businesses can get more awareness via the app.
A couple of weeks ago, Google added a messaging feature so you can send messages to businesses within the app. Adding messaging feature within the app that allows you to interact with businesses is a win-win for everyone.
That update has now seen the tech giant adding a messaging feature that allows you to make enquiries from businesses. The new feature will allow you to make orders, book appointments, and do a lot more without exiting Google Maps.
The ability to send messages to businesses was first introduced to select countries last year, but will now be widely available to all users globally. Businesses will have to enable messages so that customers can connect or send messages to them. Simply locate the “message” button on Business Profiles on Google Search and Maps.
For businesses wishing to accept messages from customers, all they need to do is to install the new Google My Business app from the App Store or Google Play to sign up. The new Google My Business app not only enables messages; it also makes it easier for businesses to stay in touch with their customers on the go.