Google will start rolling out its artificial intelligence with a human-like voice to iOS devices.
“Over the next few weeks, we’ll start slowly bringing this feature to more Android and iOS devices, and will continue to incorporate feedback as we continue testing,” said Scott Huffman, VP of Google Assistant.
Before the announcement, Google limited Duplex to its own Pixel devices. No clue if or when they will appear on iOS and other Android 5.0 (or newer) devices.
Google Duplex caters to busy people without a personal assistant. If you want to book a table at a restaurant, Google Assistant will call the restaurant and talk to the restaurant’s booker. And it will do this with a human-like voice.
How Google Assistant Works
If you want to book an appointment, the Assistant will ask details on your preferred time, type of service, or size of party.
Once these are confirmed, the Assistant will try to book an appointment with your business through an online booking partner (if available), or call the business establishment through Duplex. Google records these calls for quality assurance.
If you ask for business hours, the Assistant will check if the business updated that information on Google. If not, Google may call the business to confirm it through duplex. And it will update the business hours on Google Search and Maps.
How Will Businesses Know It’s Google?
Right after answering the call, Duplex will advise the business the reason for the call and that Google is the calling party. But calls may also come from an online booking partner (if available).
In the US, Google uses the numbers 650-203-0000 or 650-206-5555 when calling.
Google said a full rollout to all iPhones will take time.
This feature is currently available in the following US states:
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Rhode Island
- South Carolina
- South Dakota
- West Virginia