We should be getting used to news like this these days, especially when you consider the fact that it is happening a second time within a couple of weeks. The last time this happened, Facebook said the outage was caused by “server configuration change.” It has happened again, and services of Facebook, Instagram and WhatsApp were temporarily disrupted for two hours in most parts of the world.
While the outage lasted, users were denied access to both Facebook and Instagram’s news feeds for hours. Facebook’s news feed in particular refused to refresh for more than two hours, while WhatsApp users were unable to receive or even send messages. Twitter benefited big-time while the outage lasted as users used the microblogging platform to communicate and express their frustration at not being able to access their favorite social media platforms.
“Earlier today, some people may have experienced trouble connecting to the family of apps,” a Facebook spokesperson said in a statement made available to The Verge. “The issue has since been resolved; we’re sorry for any inconvenience.”
The exact cause or causes of the recent outage that occurred during the early hours of Sunday morning has not been explained, but users will be within their rights to seek assurances in terms of words and actions to prevent future occurrences.
Last month, a global outage that affected access to Facebook service was the biggest since the company came into existence. The outage affected millions of users across several regions, continents and countries—and according to Facebook, this was caused by a “server configuration change.”
In a post on its Twitter page, Facebook blamed the outage on a server configuration change, but fell short of giving further details as to what that was all about. The company said the issue has now been resolved, and all systems are recovering from the outage.
While the outage lasted, millions of people across the globe were anxious to know what exactly was the cause as they could not access their accounts. The outage, which also affected Instagram, was not the first of its kind, but could as well be regarded as the biggest in the history of Facebook.
In December, Facebook said its internal team discovered a photo API bug that “may have affected people who used Facebook Login and granted permission to third-party apps to access their photos.” While Facebook said the issue had been fixed at the time, it however, went on to add that some third-party apps may have had access to “a broader set of photos than usual for 12 days between September 13 to September 25, 2018.”
Six months before that time, the company said a software bug led some users to inadvertently post publicly by default regardless of their earlier settings. The social media giant said as many as 14 million accounts were affected by the bug that occurred sometimes in May.