Apple confirmed that it slowed down some of its iPhones through a software update. In a statement, it said that the update “smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions.”
The reason for this update is that:
“Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, have a low battery charge or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components.” The update prevented it from happening.
But consumers are now enraged about Apple’s admission. After they upgraded to the latest version of iOS, they experienced that their old phones are slower than they used to be because of the features that are designed to be processed by faster chips.
Although Apple offered a solution, it comes with a price. The reason for this is that iPhones do not have removable batteries. You can install a new battery for $80.
Apple’s statement is not enough. For many analysts, it is a PR nightmare for the company because the timing is horrific and it has to resolve the issues before they become bigger. The company must give iPhone owners some comfort.
iPhone owners said that the company should be more transparent about how it recognizes aging batteries. But it only admitted the slowdown feature after some Reddit users and bloggers tested devices.
The company may have a huge fan base. But not all are pleased with the admission. In fact, eight consumer fraud lawsuits have been filed. Furthermore, some iPhone owners use Twitter to vent their disappointment. Most consumers want their iPhones to have a battery that can double its current capacity.
Apple released new versions of its smartphone: the 8, 8 Plus and X. The company’s marketing campaign includes a note that the new iPhones have faster performance chips with an improved camera. When you try to analyze the campaign, the message is simple: “You need to upgrade your old phone ASAP.”
Some iPhone owners want Apple to say that it would stop slowing down old iPhones so owners could keep using them. In that way, they don’t have to reinvest in a new phone each year.
The lawsuits argued that Apple deliberately slowed down iPhone’s performance. Thus, users are forced to buy a new device because they thought that their iPhone was getting older when the real fault was just the battery. The lawsuits claim that the company forced its customers to purchase new iPhones, instead of just telling them to replace their device’s battery at a lower cost.
The lawsuits include unspecified damages, in addition to reimbursement. Some consumers demanded that Apple must pay them millions in damages. They claimed that the company breached its duties to its users by failing to reveal to consumers that updates would impact phone use negatively.
So, if your old iPhone starts to perform slower than before after a year or so, then the battery and software updates are the culprits. You may choose to replace the battery, instead of purchasing a new, more expensive iPhone.