More and more airline companies, who are aware of the need of their customers to remain permanently in touch with the online environment, began offering Internet access aboard. The latest announcement comes from Air France and KLM, which, in partnership with Panasonic Avionics, are launching a joint Internet connection program on board their intercontinental aircrafts, whose testing will begin in February 2013.
This will allow customers to stay connected with the online environment through text messages or e-mails, as well as Internet connection, and finally accessing live TV broadcasts.
Thanks to this new technology, Air France and KLM will provide their passengers with access to a wide range of applications for data transfer during the flight. On the website specially designed for online access, a wide range of services will be offered for free, such as the latest news, various TV channels, relevant information on the airline company and the destination chosen, as well as a unique online magazine offer.
Phase of study will start during 2013 on two Boeing 777-300S aircrafts operated by Air France and KLM, respectively. During this period, passengers will be able to connect to the Internet via Wi-Fi on their personal smartphones, laptops or tablets, at a fixed rate. Also, passengers will be able to use their mobile phones for SMSs or e-mails, regardless of travel class. The company will require customer feedback, and depending on their expectations and suggestions, the two companies are aiming to improve the future of these new services.